Resident Lifestyle Officer - Greenfields

Job No: Aegis1189
Location: Bassendean

Welcome to Aegis

Aegis has been providing quality care services to West Australians for over 30 years. We are committed to providing excellence through imagination and innovation, providing a quality life for those who live in one of our 28 residences.

We are committed to supporting our employees who provide a high standard of care to our residents and their families. As members of the Aegis team, we collectively hold these values as paramount:

  • Positive Contribution
  • Respect for ourselves and each other
  • Integrity in our decisions and actions
  • Dignity is a right of every person
  • Excellence in everything we do.

While working at Aegis, we will provide you with a range of benefits including:

  • competitive rates of pay;
  • ongoing training and opportunities for development and career growth;
  • employee discounts from a number of trusted businesses;
  • contributions towards your professional development.



Located in the Mandurah area, Aegis Greenfields caters for up to 106 residents and provides high quality care services in a homely, modern and welcoming living environment.


About The Role

An exciting opportunity has arisen for a passionate and self-driven individual to join the team as a Resident Lifestyle Officer. A friendly and helpful disposition, together with your desire to provide and uphold excellent customer service to our Residents at all times, will see you excel in this role.

This is a full time, Monday to Friday role with varying start and finish times.

As an important part of the Facility’s Care and Lifestyle team, you will have a varied role to improve our Residents’ experience which includes;

  • Contribute to the admission process by greeting the resident on arrival, assisting with settling into their room, orientation to the facility.
  • Getting to know the resident on admission in relation to their likes, needs and preferences, so as to provide a suitable diverse and dynamic lifestyle program.
  • Act as a resource to uphold the Excellence in Dining (EiD) principles and be the dining services liaison linking resident food services to ensure resident individualised requests are provided
  • Coordinating and delivery of enjoyable, meaningful lifestyle and therapy programs under the direction and support of the Facility Manager, Group Lifestyle Co-ordinator and Occupational Therapist/ Physiotherapist.
  • Manage lifestyle programs including intergenerational activities, bookings of activities and bus trips.
  • Organise and support resident and relative meetings.
  • Be available to attend to Residents’ and Families queries


 About You 

  • Excellent Customer Service skills
  • Empathetic, compassionate and kind with a genuine interest in working with older people and strong desire to support them in their independence and sense of belonging.
  • Strong organisational and time management skills.
  • Excellent written, verbal communication and active listening skills
  • Highly motivated with ability to work both independently and within a team.
  • Experience in handling feedback (including complaints) in a mature and professional manner
  • Experience in the coordination of enjoyable lifestyle programs (desirable)
  • Demonstrated ability to lead and coach staff to deliver quality lifestyle and therapy activities (desirable)
  • Previous experience in a similar role (desirable).
  • Experience in Aged Care (desirable).
  • Experience in Hospitality (desirable).
  • Have full Australian working rights and able to pass a national police clearance.



How To Apply

Complete the questions contained in the application below, then click Next to upload a copy of your CV.



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